FAQ
Q1: Do you accept the custom small order qty ?
A1: Yes .Our MOQ is 50pcs per design for fully sublimation products according to your artwork and size chart, and MOQ 200pcs for woven clothing or running Sports clothes. As we are also Wosawe brand operator, so if for stock items MOQ is only 1pc.
Q2: Do you have the designer to help with the drawing ?
A2: Yes . We have the designer to redraw your artwork based on high resolution JPG file of your logo for the production .
Q3: Do you provide free samples ?
A3: You can buy WOSAWE brand goods to you check the quality first. We can discount the sample price with certain quantity order made.
Q4: Do you produce the customized sample to confirm the order ?
A4: Yes . We will produce 1pc customized sample according to your artwork and size chart for your checking before the production.
Q5: What about lead time for the customized sample?
A5 : It is about 7-10 days after all information confirmed.
Q6: Is the customized sample free ?
A6: Yes , if you make the deposit first , we will provide 1pc free customzied sample to you check the quality .
Q7: What about the production leadtime ?
A8: Normally approximately 25-30 days, maybe faster.
Q8: Are there suitable shipping Way to choose?
A9: Yes .We are in good cooperation with express such as DHL , UPS and have good discount from them, and also other shipping way like Special Line, ePacket according to your requirements.